Samsung washing machine error HE1

The HE1 error in the Samsung washing machine is quite common and can appear at any stage of the work of the “home assistant”. There are not many reasons for it, but they all pose a great danger, and if the control module stops the washing machine, giving a similar error, it actually saves your property from serious damage. How this error is decrypted, what kind of malfunction can generate it, and how to eliminate this malfunction, read about this in this article.

First, we decrypt

If we are talking about the self-diagnosis system of Samsung washing machines, then we can say with confidence that any code starting with the English letter “H” indicates problems with the heating element, and the subsequent letters and numbers specify the type of problem. In our case, HE1 literally means that the water in the tank is heated by more than 40⁰C in 2 minutes. What is this about? The heating element heats up too quickly, and it does this regardless of the algorithms that are laid down by the washing program.

If in such a situation the self-diagnosis system does not stop the heating of water, the heating element will soon bring it to a boil and burn, along with damaging boiling water, delicate things that you may have put in the washing drum.

Error HE1 leads the master to the idea that the heating element is working, there is no open circuit, but something makes it work incorrectly. This is a plus of the three-digit codes of the Samsung washing machines self-diagnosis system, they transmit information about the failure more accurately than the two-digit ones, enabling the master to save time on troubleshooting.

You do not need to go far for an example. Samsung washing machines with a two-digit self-diagnosis code have H2 error, which means a breakdown of the heating system. What kind of breakdown is this, what is its character, go and guess. Until you open the washer, you will not understand. The three-digit code allows you to search for breakdowns purposefully, by the way, about breakdowns.

Possible causes

If you see the HE1 error code on the display of your washing machine, get ready to fix the malfunction, since this is definitely not a power surge or a short-term electronics failure. What failures cause the HE1 error? There are two such failures: when the temperature sensor fails and when the control board breaks.

The temperature sensor sends information about the heating of the heater. Using this sensor, the control module can adjust the temperature of the heating element according to the washing program. If the temperature sensor breaks, the control module loses the ability to control the operation of the heater and by default it, after turning on the Samsung washing machine, starts to warm up to the maximum. At the same time, the control module, without receiving information from the temperature sensor for several minutes, urgently turns off the heater and generates an HE1 error, stopping the operation of the washer.

The temperature sensor of the Samsung washing machine is often installed directly on the heater, so finding it will be easy. True, you still need to get to the heating element itself, but you can figure it out.

Damage to the temperature sensors of the Samsung washing machine are quite common, but sometimes such a sensor does not have anything to do with it. What, then, is the cause of the error? In such a situation, the cause of the error lies in the control module itself. If the track or triac controlling the heating element burns out, this also leads to the error HE1, however, while repairing is an order of magnitude more complicated and more expensive.

Eliminate the causes

As a rule, it is impossible to repair a temperature sensor - you need to change it, but to make sure that a part is malfunctioning, you need to check it with a multimeter, and only then make a replacement. To check and replace the temperature sensor, you will have to remove the front wall of the Samsung washing machine.How to disassemble the front of the washing machine of this brand, is described in detail in the article How to repair a Samsung washing machine, we will not repeat. So, getting to the heating element, do the following.

• Disconnect the wire from the temperature sensor, and then pull out the part from the niche.
• We measure the resistance of the sensor using a special device called a multimeter. If the device shows zero or one, feel free to throw out the temperature sensor and put a new one in its place.
• Then we collect and check the repaired washing machine.

If the temperature sensor turned out to be intact, there would also be no problems with the wires and contacts supplying it, which means that the matter is in the control module. It’s not worth repairing the Samsung washing machine control module yourself, since this is a rather complicated business, the slightest mistake can aggravate the problem and result in significant expenses. Entrust the repair of the electronic part of the washer to a professional.

To summarize, we note that the HE1 error in the Samsung washing machine is decrypted quite simply, but it can be very difficult to eliminate the breakdowns that caused this error. But we are optimistic by nature and believe that you will succeed, as long as you read our instructions carefully. Good luck