Troubleshooting of Hansa washing machines
Hansa washing machines are distinguished by their functionality, technology and good quality. However, even such machines have weaknesses, which manifest themselves in the form of specific typical malfunctions as a result of improper or too intensive use, manufacturing defects or for other reasons. We decided to talk about typical malfunctions and ways to eliminate them in this article; we hope this information will be useful to you.
Common faults
Few people complain about the quality of washing machines produced under the Hansa brand; there are several reasons for this. These washing machines are not as widespread as, for example, the LG, Samsung, Indesit or Hotpoint Ariston brands that fill the shelves of all stores; similar machines appeared on the Russian market relatively recently, and their quality can be considered good. A logical conclusion arises: If such machines were in every home, there would be much more repair practice.
At the moment, we can talk about typical malfunctions of Hansa washing machines only based on rather meager statistical data provided to us by the largest service centers in the country. After analyzing this data, we identified the weak points of most models of machines from this company.
- The drain pump breaks down (and quite often).
- The drain filter and pipes become clogged with dirt and debris.
- The Aqua Spray system refuses to work.
- Closes the temperature sensor.
- Frequent freezes of the machine occur due to voltage fluctuations in the electrical network.
For your information! In occasional cases, problems appear with the electronics and the leakage protection system; this system simply does not work correctly.
The drain filter is clogged with dirt or there is a problem with the pump
Filters and hoses clogged with dirt are in first place in the ranking of failures of Hans washing machines. There is nothing unusual about this, since this is one of the main problems of all automatic and semi-automatic washing machines. If the filter and drain hose of the Hans machine are dirty, you do not need to contact a specialist; repairs can be done with your own hands. Cleaning the washing machine filter - This is a fairly simple process, described in detail in the operating instructions.
Clean the drain hose It’s also not difficult; more problems arise during its installation/disassembly. You won’t be able to simply unscrew the drain hose from the body of Hans’ car; you’ll have to climb into the body. We do the following:
- unscrew the back wall of the washing machine;
- we find the clamps connecting the drainage hose to the pump and loosen them;
- disconnect the drain hose and rinse it with water; to better remove dirt, you can use a drain cable;
- connect the drainage hose and drain hose back and screw the back wall of the machine.
Important! The drain hose needs to be cleaned even if the Hans washing machine is working properly; for prevention, the procedure is done approximately once a year.
It’s not difficult to clean the filters and hoses yourself, but what to do if the pump breaks. Specifically, in Hans washing machines, the pump breaks down quite cleverly. The "symptoms" are as follows:
- at first the machine sometimes freezes, and the water is not drained, but after a reboot everything starts working;
- after some time, freezes become more frequent, especially after washing in hot water, restarting the program does not solve the problem, but after the water cools down, the machine continues to work properly;
- periodic freezes continue for quite a long time, after which the machine completely stops draining water.
What do these symptoms indicate? But they say that the pump impeller is faulty and urgent repairs are needed. Is it possible to carry out such repairs with your own hands? The main thing is to follow the instructions of specialists.
- First, drain the water by unscrewing the drain filter plug (do not forget to place a suitable flat container under the machine).
- Remove the powder tray.
- Place the washing machine on its side.
- We unscrew the bottom; if your model does not have a bottom, this is even better.
- Disconnect all wires from the pump.
- We disconnect the impeller and check the bowels of the pump for debris.
- We install a new original impeller.
- We connect the wires to the pump, tighten all the fasteners, put the machine on its feet, connect it to communications and check the operation.
For your information! Repairing the pump impeller of a Hans washing machine will cost you about $2, provided that all the work is done yourself. If you use the services of a master, it will cost somewhere from $15 and above.
Aqua Spray system does not work
Often a problem arises with Hans washing machines in which they refuse to fill the tank with water, so the washing does not start, and system error E05 “pops up”. In this case, it is most logical to start by checking the fill valve, because its task is to ensure that the tank is filled with water. We remove the top cover of the washing machine, inspect the fill valve, check the resistance with a multimeter and make sure that the valve is working properly.It would seem like a dead end, but no!
The fact is that Hans washing machines are equipped with the Aqua Spray system; the path of this system goes from the fill valve to the tank. Thanks to this system, jets of water forcefully spray the laundry in the drum, making dirt stains better removed. The disadvantage of the system is the rather complex and in some places rather thin water supply path, which may well become clogged, which is what happens. The reason for this is the heavy metal salts contained in the water; they are deposited in the tract, clogging it over time. How to carry out repairs yourself?
- We find the Aqua Spray system path next to the fill valve.
- Unscrew the protective plugs.
- We take a bottle of water, pour water into the path and check how well it goes into the tank. If the tank is clogged, the path will fill with water, and this will mean that it needs to be cleaned.
- We take a thin wire, sand the sharp edges and begin to clean the tract, periodically spilling it with clean warm water. You can pre-dissolve a little citric acid in water.
- As soon as the water flows freely, we assemble the machine, connect it and check it.
Problems with mains voltage
Most modern Hans washing machines are equipped with a surge protection system. The protection is mainly intended to save the control unit in case of short circuits and other problems with the electrical network. The manufacturer's idea is good, but the execution let us down.
The Russian electrical network is far from perfect; fluctuations occur frequently, but Hans’s machine is sensitive to this. In the best case, at the slightest drop in voltage, it will stop the washing program; in the worst case, it will turn off, and the services of a specialist will be required to restore the functionality of the “home assistant”.
Is it possible to carry out repairs with your own hands in this case? The answer is “no”, in such a situation only a specialist will help. But you can prevent such problems in the future if you connect your washing machine through a stabilizer. Modern stabilizers for washing machines will make the operation of the equipment more reliable, in addition, several pieces of equipment can be connected to one stabilizer, which is also not bad.
Important! Choose a stabilizer for your washing machine wisely, because it is not a cheap, but absolutely necessary purchase.
To summarize, we note that the Hans washing machine does not have many weak points, but even those that exist can manifest themselves in the form of a malfunction at the most inopportune moment. In some cases, diagnosing such faults is quite difficult, so you may need the help of a professional.
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My machine triggers an automatic signal indicating that the door is not closed and the wash cycle stops. What is the reason? Help me to understand. All of the above breakdowns are absent.
The machine is excellent and the hole in the drum is huge, unlike others.
It is very convenient to repair such a machine; you remove the bottom casing and everything is clear.
But the pump pumping out water often breaks down.
And lately the brains themselves have begun to malfunction. Also an error for the door not being closed, and now you turn it on, and it immediately starts working and pumping out water, although the wash completion indicator is on and there is no way to cancel it. And it’s not possible to start a new wash either. But sometimes it starts and works as if nothing had happened. In short, the machine itself is excellent, but it’s better to get the brains from another one.
Hello, the machine itself draws water into the drum, the water is clean and transparent. Even if the door is open. In the morning we go into the kitchen, there is water on the floor and in the drum. But the wash doesn't start. Water does not fill and the completion indicator lights up.