Do-it-yourself repair of faults in Gorenje washing machines

washing machine repair GorenjeGorenje automatic washing machines are well known not only on the Russian market or on the market of the Commonwealth countries, but also on the European market. No matter how advanced and sophisticated Gorenje equipment is, it breaks down just like any other and needs to be repaired. How to repair Gorenje washing machines, and what usually breaks down with such machines? Read about all this in the article.

What fails more often?

The owners of the Gorenje brand have always known how to make their equipment more attractive to consumers. Even today, when almost every manufacturer produces “super-sophisticated” automatic washing machines, under the Gorenje brand you can purchase unique equipment. How much do their automatic ones cost? washing machines with water tank, which do not depend on running water! Well, today we will not talk about the technical characteristics of Gorenje cars, but about how to repair these cars.

To begin with, let’s look at the vulnerabilities of these washing machines and give a list of the most common breakdowns that occur in various models of Gorenje brand machines. This list was compiled using statistics provided by leading service centers of the Russian Federation. Here is the list.

  • According to statistics, the drain pump most often breaks down in such machines. Almost ¼ of calls to service centers are related to a breakdown of the washing machine pump G
  • In second place is the heating element.
  • On the third - problems with the drain pipe.
  • And finally, on the fourth side - the motor brushes.

In fifth place, by a very small margin, is a broken hatch door handle. But it is quite easy to fix such a breakdown with your own hands and we will not describe it; the main thing here is to find and buy an original part, which can be a difficult task.

The pump does not function

Drain pumps for Gorenje washing machines actually break down very often. Most likely, this is due to the operating conditions of washing machines. The fact is that the original pumps of Gorenje washing machines are sensitive to water containing impurities of heavy metal salts. The moving elements are fitted so closely to each other that the plaque formed on them due to water blocks their operation, accelerating wear. As a result, the pump breaks and needs to be replaced. How to fix such malfunctions with your own hands, without inviting a specialist?

  • Disconnect the washing machine from communications.
  • We take out the powder receptacle, pour out the remaining water from it and put it back.
  • We take the car out to a place where it will be convenient to carry out repairs.
  • You need to get to the pump through the bottom of the car, so let's tilt it on its side.
    put the car on its side
  • Unlike other brands of automatic washing machines, Gorenje washing machines are closed on all sides. The bottom is also covered with a lid, so it needs to be removed by unscrewing a few screws.
    the bottom is covered with a lid, unscrew the screws
  • By removing the cover, we expose the part we are interested in, which is located next to the drain pipe - it cannot be confused with anything.
    we get to problem parts through the bottom
  • Now we need to verify that the pump is faulty. We take a multimeter, disconnect the plug with wires from the drain pump and measure the resistance. The device should show about 160 ohms or more. If the multimeter shows nothing, the pump is broken.
  • We remove the old pump by unscrewing several fasteners holding it in place.
    unscrew the screws holding the pump
  • We purchase an original pump and install it in place of the old one, not forgetting to reattach the plug with wires.
  • We put the bottom in place, and then connect the washing machine for testing - the work is finished.

Be careful! Malfunctions of this kind can be easily eliminated with your own hands; the main thing is to work carefully with the measuring device and do not confuse anything. Otherwise, you can throw out a working pump and the problem, accordingly, will not be solved.

The drain pipe is leaking

A rather specific problem with the Gorenje washing machine is considered to be a broken drain pipe. The specificity is that apparently quite strong pipes are damaged at the elbow (in the double bend of the pipe). Why is this happening? There are three main reasons:

  1. Poor quality material from which the pipe is made. A manufacturing defect, which then leads to the formation of a crack in the pipe, and as a result, to a leak.
  2. Ingress of a sharp foreign object, which, unable to overcome the knee, sticks into it, creating damage.
  3. Using very aggressive cleaning agents. There are quite a few users who, after reading articles and watching videos about cleaning a washing machine, begin pouring all sorts of aggressive chemicals into their “home assistant” in the hope of getting rid of dirt and scale. It may be possible to get rid of the dirt, but along with the dirt, some parts of the car also dissolve (just kidding).

In this case, the repair of Gorenje washing machines should begin with checking the hoses and pipes. You will not immediately understand that it is the drain pipe that is leaking, so first inspect the drain hose for damage, and only then disassemble the washing machine. The drain pipe can also be reached through the bottom of the washing machine. The pipe is located next to the drain pump.

replacing the drain pipe

Next, all we have to do is get the original pipe, unscrew the clamps holding the leaky part and put a new one in its place.

Important! When installing a new pipe, be careful, it must “sit” well in its place and each connection must be securely tightened with a clamp. In this case, there is no need to tighten the clamp - this will damage the pipe.

Heating element burnt out

The heating element is a weak point not only in Gorenje washing machines; most brands of automatic washing machines suffer from this problem and there are many objective reasons for this.

  • Impurities in the water that settle as limescale on the heater, causing it to fail.
  • Problems with the electrical network (voltage drops, etc.).
  • Operating conditions (frequent incorrect shutdown of the washing machine by the user or washing at 900WITH).

One way or another, if the Gorenje washing machine stops heating water, it means there is a malfunction and, therefore, you need to at least check the heating element and, if necessary, replace it. What is the order of work?

To change the heating element with your own hands, you must first prepare the washing machine for operation, namely, disconnect it from electricity, water and sewerage. After this, pull the car out of the niche or cabinet and turn the back wall towards you. Before your eyes you will see a service hatch that needs to be opened by unscrewing several screws.

open the service hatch

We can already see the heating element, but it is inconvenient to work with it, since the drive belt gets in the way. Remove the belt from the drum pulley.

remove the belt

Next, remove the wires from the contacts of the heating element. To avoid mixing up the wires later, it is better to immediately hang labels on them with notes or take photographs.

photo of the heating element wires

Now we take an ohmmeter and check the resistance of the heating element. We set the minimum resistance value on the device. We install the probes on the two outer contacts. A working heating element has a resistance of 10-30 ohms or more, depending on the power of the heater. If the device shows 0 or 1, then the heating element must be replaced.

Important! If the heating element is working, but the water does not heat up, also check the thermistor and the wires coming from the thermistor and heating element.

measure the resistance of the heating element

What needs to be done to remove the old heating element from the washing machine tank?

  • Unscrew the fastening nut holding the heating element in the groove. The nut is located between the contacts of the heating element exactly in the middle.
  • We press the pliers on the mounting bolt to rip the heating element from its seat, but do not overdo it so as not to break anything.
  • Next, we take the contacts of the heating element with our own hands and swing it from side to side, pulling the heater towards ourselves. If you can't pull it out, you can spray the edges with lubricant. WD-40 and pump again.
  • Once you have managed to remove the old heater, do not rush to put a new one in its place. First, carefully insert your fingers into the hole and try to remove debris from the bottom of the tank; if the car is not new, then there is plenty of debris there.
    take out the heating element
  • Now you can install a new heating element. We put it into the groove and make sure that the heating element “sits” tightly.
  • We screw the fastening nut with our own hands, but you don’t need to tighten it too much so as not to tear it off.
  • We hook up the wires and put on the drive belt.
  • All that remains is to close the service hatch, put the Gorenje machine in place, connect it and test it.

Motor brushes are worn out

Wear of motor brushes is also a common malfunction that occurs in Gorenje washing machines. What are the signs of such a malfunction, how do you understand that the motor brushes need to be changed? Firstly, the engine power will drop greatly and the drum will rotate much more slowly. Secondly, the car will begin to smell burning, and when the engine is running, a cracking noise will most likely be heard. Thirdly, brush wear can be recognized by the machine’s self-diagnosis system Gorenje, showing an error on the display F4.

If such symptoms appear, it is necessary to check the engine - there is an 80% chance that it is the cause of the error. How to do it?

  1. Open the rear service hatch of the washing machine as described above. You will see the engine immediately, because it is located directly under the tank.
    the engine can be reached through the service hatch
  2. Next, we need to remove the drive belt from the tank pulley so that it does not interfere with us pulling out the engine.
  3. Now we unscrew the bolts holding the motor of the Gorenje washing machine.
    unscrew the bolts holding the engine
  4. We go around the front of the washing machine, remove the powder cuvette, pour water out of it, and then install it back.
  5. We lower the washing machine on its side and remove its bottom.
  6. Disconnect the plug with wires from the washing machine motor.
  7. We pull the engine from its seat as shown in the figure below.
    pull the motor out of its seat and remove the brushes
  8. Now we need to remove the brushes from the washing machine motor and inspect them for wear. Worn brushes are difficult to confuse with new ones; they are partially or heavily worn out and smell of burning.
    new and worn brush
  9. We install new brushes, screw them on, “seat” the engine into its seat and connect the wires to it. Screw the bottom.

When installing the engine on the seat, make sure that it “sits” all the way, otherwise this may cause a malfunction in the future.

  1. We put the washing machine on its feet, go around it from behind and bolt the engine.
  2. We put the drive belt in place, and then close the service hatch.
  3. We connect the washing machine and check the operation of the engine - the work is finished.

In conclusion, we note that almost all common breakdowns of Gorenje washing machines can be fixed with your own hands without involving specialists and without paying them a lot of money. But be extremely careful and careful, before doing anything, read the instructions contained in our publication. Happy renovation!

   

63 reader comments

  1. Gravatar Igor Igor:

    The washing machine Combustion ws 41091 pumps water, but the drum does not rotate and the water does not heat up. I drained the water several times and pumped it in again - the same effect.

  2. Gravatar Victor Victor:

    The drum thundered. I took a white plastic ball out of the drum through the rubber pipe. Where is he from? Can you tell me?

  3. El's Gravatar Elya:

    Model ws43100, water does not drain. The display shows error 7. We tried to clean it through the drain hole on the front panel from the bottom, various small debris and a coin came out. We cleaned it, closed it, tried it, again the same error.

  4. Gravatar Tan Tan:

    The machine writes on the display to lock the door, but it is already tightly closed. And no matter how much I press it, nothing changes.

    • Gravatar Cat Cat:

      Most likely the hatch lock is broken. It needs to be replaced. I myself watched a video on the Internet showing how everything is done. And having removed it, I found the right store and bought a new one as usual. Changed it. It worked.

  5. Gravatar Irina Irina:

    During washing, the machine with the tank slowly discharges water into the sewer. What is the reason?

    • Gravatar Yuri Yuri:

      The end of the drain hose was installed incorrectly; according to the instructions, it should be no lower than 50-60 cm from the floor; yours is most likely below the level of the tank. Therefore, as a rule, self-draining occurs.

  6. Gravatar Vera Faith:

    After washing, the door does not open, the start-pause indicator is on.

    • Gravatar Vera Faith:

      After washing, the door does not open.

    • Gravatar Galina Galina:

      The door does not open after washing

  7. Gravatar Kostya Kostya:

    I took out the tag, unscrewed the nut and the bolt went inside, how do I get the bolt back?

  8. Gravatar Semyon Semyon:

    Gorenye (rural version) WA60Z065 R takes in water, when you start the drum there is only a “click” push and does not spin anymore. Who did you meet? Write an SMS to the number 8 914 293-59-30 and I will call you back. Thank you

  9. Gravatar Hope Hope:

    I have Gorenie SensoCare.
    I bought it a little over a year ago.
    I washed it several times because it always gives Error 03.
    The filters are clean, the water pressure is normal. I'm tired of washing by hand.
    Can anyone tell me what is the reason? The car is new. Thank you.

  10. Gravatar Chinggis Genghis:

    I also have cm Gorenie. When I press the start button, all the lights flash at once and it doesn't work. What is the reason, I can’t understand?

    • Gravatar Nastya Nastya:

      I have a rural type machine, it didn’t wash, all the buttons were flashing. She turned it off, drained the water, and took out the laundry. Now I can’t turn it on, the lock is on. I press start, everything blinks, what should I do?

      • Gravatar Marina Marina:

        I have the same machine, the problem is most likely that you accidentally turned on the child lock.It’s easy to disable - press and hold two buttons connected by a bracket pointing to the “key” or “lock” icon and that’s it! At least it helped me, the car is fine. And I already wanted to call the master. I would come, press two buttons and pay for the call! Thanks to the Internet!

        • Gravatar Alexander Alexander:

          Thank you, it helped!

        • Gravatar Irina Irina:

          Thanks for the advice. It helped.

  11. Gravatar Love Love:

    The Burning machine gives error 4, the drum does not spin, what should I do?

  12. Gravatar Anya Anya:

    Good afternoon. I have a Burning with a tank. When the rinse mode begins, it fills in water and immediately drains it, then fills it in again and starts rinsing. What could be the problem? Doesn't give any error.

    • Gravatar Raisa Raisa:

      Similar situation

  13. Gravatar Andrey Andrey:

    Burning WS41110. I add the powder, but for some reason it does not participate in the process. Laundry without odor after washing. And he all went somewhere. what is the problem?

  14. Gravatar Dima Dima:

    Semyon, I have the same thing.

  15. Gravatar Bert Bert:

    1. The shock absorber is leaking.
    2. It makes noise during the spin cycle.
    What to do?

  16. Gravatar Lyuba Lyuba:

    During the self-cleaning program, the warning lights came on. It started showing error 3. There is water in the tank, but the start does not turn on. What to do?

  17. Gravatar Sergey Sergey:

    Hello! Please tell me. I have a vertical Gorenje WT 52113. The lid is blocked, but it gives error 07. Which means the lid is not closed. And it doesn't erase. Is this a lock or something else?

  18. Lemar's Gravatar Lemara:

    My belt is falling off, what could this be?

  19. Gravatar Vladimir Vladimir:

    The machine washes, spins, but does not complete the cycle, not even one.There are 3-4 minutes left before completion, she starts it over again.

  20. Gravatar Alexander Alexander:

    Model ws50085r. At first three lights were blinking, but now there is only a start-pause indication. The machine does not start.

  21. Gravatar Elena Elena:

    During the first rinse after washing, the warning lights came on. It started showing error 3. There is water in the tank, but the start does not turn on. What to do?

  22. Gravatar Natalia Natalia:

    Good afternoon, something happened to the car. When washing, there was some kind of knocking noise. And when the squeeze roars and knocks, what could it be?

    • Gravatar maxim050 maxim050:

      Most likely the bearing has failed. Repairs won't be cheap.

      • Gravatar Vladimir Vladimir:

        Hello. I have a Washing Machine Burning ws50129N. END is on all the time and does not select programs. The wash, rinse and spin indicators flash. What could it be? Maybe it got lost in the firmware?

  23. Gravatar Hope Hope:

    Hello. The machine does not respond to the “Quick Wash” button and increases the washing time. What could it be?

    • Gravatar Tatyana Tatiana:

      To wash quickly, you need to select the “Quick Wash” program and press the “Reduce Programs” button.

  24. Gravatar Irina Irina:

    Hello. I have a new machine, everything was working fine, suddenly during the spin cycle it began to rattle and jump. What's happened?

  25. Gravatar Elena Elena:

    Hello. I have a Burning machine with a tank. When a flood occurs, almost all the water is drained. And the program does not show the error. What is the reason, I can’t understand?

  26. Gravatar Elena Elena:

    Good afternoon. I have model W75Z23AIS. Often does not complete the wash cycle.Either it doesn’t wring out, then it doesn’t drain the water, and sometimes it stops and that’s it.

  27. Gravatar Vasily Basil:

    Good afternoon. I have a Gorenje car with a reservoir. It draws water for washing, washes for 3-4 minutes, then draws water again and turns off. Then all the lights blink periodically 3 times. Shows an error. What could it be?

  28. Gravatar Rinat Rinat:

    Good afternoon. Gorenje W72ZY2/R. The washing machine constantly fills with water and immediately drains - what should I do?

  29. Valentine's Gravatar Valentina:

    Good afternoon Washing machine burning rural type, spin does not work.

  30. Gravatar Olya Olya:

    I have a Gorenij WP702/R Washing Machine. The following problem has arisen: it picks up water, but when it starts to wash it will make one revolution and that’s it. It no longer turns and all the lights start blinking. What could be the reason?

  31. Gravatar Natasha Natasha:

    Hello, I have a Burning tank, new, about three months old. I didn’t wash it often, today at the end of the wash it shows error E7. The water doesn't come out, I cleaned the filter in front.

  32. Gravatar Andrey Andrey:

    Good afternoon. Please tell me, the Combustion machine WA61081R, it takes in water and the drum does not spin, and then it just drains. At the same time, two lights begin to blink.

  33. Gravatar Sergey Sergey:

    Good afternoon Tell me, what thermistor with what resistance is needed for the Gorenje ws50z129n washing machine?

  34. Gravatar Vitalik Vitalik:

    Washing machine Gorenje WS 50085 R, I don’t know how to connect the chips on the control board. Can anyone tell me more or post a photo of connecting the chips? Thank you in advance.

  35. Gravatar Olya Olya:

    The crosspiece is broken, where can I buy it? w72zy2/r

  36. Gravatar Julia Julia:

    Washing machine Gorenje SensoCare, with a tank for the village. One wash uses up the entire tank, but she hasn’t rinsed the clothes yet. Can you tell me what the reason is? Sometimes it can completely stop washing and display Error03.

  37. Gravatar Alexey Alexei:

    Hello, I have a ws50z129n machine. It is necessary to change the bearings, I took it apart and saw that the front panel was welded to the body, everything to complicate the repair, well at least the drum is not glued. Maybe someone has taken it apart, I’m wondering how it’s easier to get the drum out of the machine body?

  38. Gravatar Julia Julia:

    How to get a bra wire from behind the drum?

  39. Valentine's Gravatar Valentina:

    Good afternoon The Burning machine all the indicators are flashing, it does not start and the lock is displayed.

  40. Gravatar Yura Yura:

    The spin speed cannot be set above 600 model w7843..

  41. Gravatar Yura Yura:

    I have a Gorejne rural type machine with a tank. If there is electricity, after selecting a washing program, it does not turn on with the start button. What to do?

  42. Gravatar Tatyana Tatiana:

    During washing, the machine turned off and that's it. It doesn't even buzz. Can this be fixed or is it time to buy a new one?

  43. Gravatar Olga Olga:

    Not a single indicator lights up, not a single button responds. Included in the network. What's the matter? Gorenja rural type machine.

  44. Gravatar Tanya Tanya:

    Hello, machine Gorenje WA61061R. After washing, water leaks into the drum when the mode is turned off, can I fix the leak myself?

  45. Gravatar Valery Valery:

    Washing machine Gorenje WT52133: after turning on the mode, it takes in water and does not wash, error codes S05, S17 light up. What is the cause of the malfunction?

  46. Gravatar Svetlana Svetlana:

    Hello! Where can I order the top housing cover for the WT52113 washing machine? I can not find.

  47. Gravatar Oksana Oksana:

    Hello. After washing at high temperature, my machine does not rinse, but the spin speed flashes 3 times. What reason? At 40 degrees and below everything is fine.

  48. Gravatar Natalia Natalia:

    Hello, what could be the problem with the Gorenje machine? It takes in water, but doesn't spin.

  49. Gravatar Alexander Alexander:

    When spinning, the back of the machine knocks (where the belt is). As I understand it, the bearing needs to be replaced.
    How to get to it?
    If possible, please provide a link to the video.
    Thank you

  50. Gravatar Svetlana Svetlana:

    Hello! Is it possible to repair the door of a washing machine that has fallen off? Burning with a tank. My son is 2 years old and plays with the door all the time, so he broke it.

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