Rating of washing machines 2019
This article presents the rating of different manufacturers of washing machines for reliability. It is compiled on the basis of customer reviews and breakdowns fixed in our service center.
For several years, employees of various service centers collected statistics on the quality of washing machines. The following factors were taken into account:
- the number and frequency of handling breakdowns of a certain type,
- complexity of repair
- replacement parts cost
- and other factors.
How to choose the right technique
We always want to make a good choice when buying any household appliances. Whether it is a refrigerator, a washing machine, a TV, we need stable and high-quality equipment for many years.
Having the intention to spend a certain amount, we come to the store, hoping to intuitively choose the best model or to heed the arguments of the seller-consultant. Relying on the opinion of an internal voice in the choice of equipment is as risky as trusting the opinion of the seller. After all, it’s important for the store employee to sell you the “right” brand and model. He is paid for it.
It is better to spend time meaningfully searching for the material we need on the Internet than to spend nerves and money running around the service centers. You can find out details about each of the brands of washing machines, compare technical capabilities and specifications. And also see high-quality photos of models. The only difficulty is finding objective reliability data.
Visit specialized resources and forums with reviews of owners of washing machines will be a useful activity. However, since there is no generalized information, you will find many conflicting opinions. Whose opinion to believe and whether to believe at all? Each opinion is just someone else's subjective experience or a specially written positive review introduced by the manufacturer to advertise their own brand of washing machine, which does not differ in the positive quality of work.
Trust, and then verify!
After receiving certain information on the forums, after reading the reviews, refer to reliable information sources - serious mass surveys or repair service centers. In the centers, on the statistics of which we rely in the article, several thousand repairs are performed annually. A lot of positive and negative reviews are recorded. Therefore, we are not afraid to take responsibility and compile a rating of washing machines of various brands according to the reliability of each of them.
Data taken into account when assessing reliability
- Unit uptime during heavy use.
- The quality of the parts used.
- Features and design properties.
- Build quality.
We took into account units with a spin and energy saving mode by classes (from "A +" to "B"). Marking “C” was not taken into consideration at all. In this rating, washing machines were not determined by the number of sales, since not every buyer can pay a very high price. And for the uptime in a three-year period from the date of purchase. Also, brands “Smeg”, “Schulthess” and other poorly distributed industrial models in Russia were not considered.
Model overview and seat allocation
“Miele” is a German “premium” equipment, the high price of which is determined by the perfect quality, which ensures that the machine will last three years without failure and even after fifteen years will not be disposed of. In the next graph, this brand is not due to a very low failure rate. Rare failures were due to the fault of the electronics or the customer.
Honorary leadership in the ranking belongs to the German brands “BOSCH” (Bosch) and (Siemens) “SIEMENS” (for the table we combine the brands into one and denote it as “BOSCH”).The number of facts of failures in their work in the first years of use does not exceed the bar of 5%. Value for money is excellent. Electrolux brand occupying the second place is 0.5% behind BOSCH. Zanussi (Zanussi), a brand manufactured by Electrolux, has confidently settled in 3rd place. It took into account, including customer reviews. The number of repairs of Zanussi is not more than 7.1%. Good inexpensive car with reliability.
“LG” (Algie) and “Samsung” (Samsung) are quite good models of production in Korea. They have an affordable price and a large lineup. For what they get the fourth and fifth places of our rating. The number of breakdowns of these machines is approximately 9%.
Former “Italians” now assembled by Russian factories: “Ariston” (Ariston) - 20%, “Indesit” (Indesit) - 25%, “Ardo” (Ardo) - 33% take places from sixth to eighth. A large gap of 11% is supposedly caused by the unpredictability of the Russian assembly, in which parts of not the best quality are used. Unfortunately, many units of these brands fail within three to four years from the date of purchase. But, if you're lucky, then 20 or 30 percent will last eight years.
The information collected has been relevant for over a decade. Each manufacturer sought to reduce the cost of production. And this led to a proportional deterioration in the quality of almost all brands. Reliability assessment was carried out on a five-point scale. The schedule is in descending order of quality.
The first three years of use:% of service calls
“Candy” did not get under consideration due to the deteriorating quality of the new line. However, history remembers the reliability and durability of earlier models. The “innards” of this brand are not at all valued at service centers.
We rightly allowed ourselves to ignore BEKO and forget about Rolsen. Not worth the attention and "Retona".
When choosing a machine, take an interest in the materials and quality of the tank. In cheap models, there is a high probability of leakage. And after-sales repairs will be too expensive for such a cheap car. Therefore, they are more often disposed of than repaired. By the way, in this case it is really useful for the wallet to read customer reviews for such a malfunction in an attractive model for you.
A study of the Russian market of washing machines showed that BOSCH (Bosch) and SIEMENS (Siemens) are recognized as the best rated washing machines in terms of reliability. Miele is on the podium and will be out of competition for a long time to come.
If you own a cheap washing machine - do not worry. It’s not a fact that it will necessarily break. Provide proper care to the machine. And it is possible that it will serve you for many years.