The pump is buzzing but not spinning (Siemens washing machine)

Question:Good day. СМА Siemens ++ to the pump when you turn on the machine (when choosing a program on the command adapter) a voltage of 140 volts is applied, it constantly buzzes but does not turn. at the same time at the right time according to the program, the pump operates in the normal mode, i.e. 220 volts are supplied. from somewhere there is a leakage of electricity to the pump. module without fumes, contacts clean, where you need to watch the leakage of electricity, what to check?

The representative of the Samrem organization (repair of household appliances in Perm) answers:

As a rule, in such situations a heater (heater) or engine is broken. On Bosch, Siemens is the main reason. But to speak in detail, you need to specify the entire model and En-r.