Error E23 in a Siemens washing machine

The Siemens washing machine has a rather complex diagnostic system built into it, equipped with a significant number of error codes. However, not all users are puzzled by studying these codes, but in vain. Their correct decoding will help you find the problem and fix the problem. In this article we will figure out what error E23 means in a washing machine.

Let's try to decipher

Let's start with the fact that code E23 is responsible for leaks. The electronic module is connected to a special sensor, which is responsible for water ingress. The part is located in a pallet.

How does this system work? The fact is that in the pan the sensor is connected to a special float. If water begins to penetrate into the pan, the float moves and the sensor is triggered. Since it is connected to the control module, the machine immediately displays the corresponding error code on the display. The most common causes of leakage are easy to determine.

1. The surface of the washing tub has become worn and worn over time, causing small tears to form.
2. The drain pipe is cracked - the tube connecting the drain pump and the washing machine tank.
3. The inlet hose is leaking due to damage or because it is not screwed on properly.
4. The detergent container is either not inserted or is leaking.

However you need to keep in mind that the control module, like any other electronic device, can sometimes fail. And it is not at all necessary that the error was identified objectively. Siemens machine fault codes may appear completely unreasonably. How this can happen and what to do in this case, we will tell you with an example.

On one of the sites dedicated to this problem, a SM repairman wrote that he received a call from a client complaining about the E23 code on the screen of a Siemens washing machine. The user asked a specialist for an oral consultation on this matter first. Of course, the master began to tell him about the system with a float and sensor, which is called Aquastop, about the pan and possible leaks. However, the user of the washing machine stopped him and said that his machine personally is not equipped with such systems, and it does not even have a tray.

Sincerely surprised and not quite believing the client’s words, the technician offered to personally inspect the washing machine and check whether the error code was actually displayed by chance, without significant circumstances.

After inspecting the unit, it turned out that there really is no Aquastop system in it, in principle, and the E23 code is present in the diagnostic system quite formally. What caused the error? The technician came to the conclusion that there was a short circuit somewhere in the contacts of the machine. However, removing the code was not so easy. As a result, the problem was solved only by flashing the electronic module. That's why remember that any fault code can not only indicate a corresponding problem, but also simply be a glitch of the electronic system.

Let's start by checking the sensor in the pan

In this paragraph we will tell you why it is important to check the sensor, even if you are sure and have made sure that there are no leaks. As mentioned above, the sensor is triggered by the rise of the float, and it can be raised not only by water, but also by debris or a foreign element that has fallen into the pan.

There are times when people transport washing machines from one place to another, as a result of which some small piece of plastic can fall off and hit the float, lifting it up. Then you just need to carry out diagnostics, understand the problem and remove all foreign objects from the pan. Quicker In general, after lowering the float, the E23 code will disappear by itself.

Attention! In addition, debris can cause sensor failure. After all, whatever one may say, this is a technique, and any irritating component can slow down its operation.

Ultimately, the code may be displayed due to a short circuit, as a result of which the sensor burns out or the contacts connected to it break. This often happens when DIY repairs are attempted by DIYers, or simply as a result of a power surge.

We talked about situations that cause an error that are not related to leakage. They cause errors even more often than the corresponding problem codes. In any case, you must first inspect the pallet and then try to fix the damage.

We repair equipment with our own hands

Now consider the case when water actually forms in the pan. It is important to keep in mind that in this case you need to look for exactly the reason for the liquid getting into the pan, and not pump out the water and hope that the error will disappear. Although first, indeed, the water will need to be removed (some do this with an enema, some by tilting the body, the methods are very diverse).

Once there is no more water left in the pan, the washing unit must be disassembled to check the most susceptible components for leaks. Among them:

• pipes, hoses, as well as their connections with other parts;
• drain pump;
• powder container;
• tank.

If a crack or hole is found in one of the parts, you can fix the damage by covering the hole with cold welding or sealant. However, experienced craftsmen prefer and recommend that users change the entire part, as this is a more reliable way to stop the hassle. After all, perhaps in two days a crack will form in another place and then the repair will have to be repeated.

On the other hand, due to a tiny crack, replacing the entire tank is very troublesome and costly. Therefore, it's up to you to decide. Each user has his own view of the problem, and therefore each will solve it in his own way.

If there is a problem with the Aquastop sensor, you will have to replace it! Buy a new part and replace the broken one. To do this, carefully free yourself from the tray and then disconnect the component from all latches and wires holding it. Install the new sensor in the same way as the old one and return the pan to its place!

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