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Error E02 in a Candy washing machine

error E02 on KandyThe codes of the Kandy washing machine begin with the letter E, there are 9 in total. They are typical for Activia Smart series machines. Let us consider in more detail one of these errors - error E02. Find out the reasons for its appearance, and how to carry out repairs yourself.

Decryption and reasons

If the Kandy washing machine does not start washing, and the code E02 appears on the display after a while, be aware that no water is entering the tank. In this case, there may be several reasons:

  • the most commonplace is the lack of water in the water supply. Maybe there is water, but insufficient pressure;
  • check if the water tap is closed;
  • a dirty filter screen in front of the filling valve can prevent water from entering;
  • another reason lies in the breakdown of the filler valve itself;
  • least often, with such an error, the control board breaks.

Note! Error E02 appears on the display approximately 3.5 minutes after the start of washing. It is this time that is laid down in the program for collecting water, and if it is not there, the machine gives an error.

Valve malfunctions

The filling valve in the Kandy washing machine is slightly different from the valves in other brands of machines. What could happen to this important detail?bay valve

  • Firstly, the mesh can be clogged, which is placed between the valve and the inlet hose. It is easily twisted and washed under running water.
  • Secondly, the coil on the valve can burn out, it is either rewound or the part is completely changed.
  • Thirdly, plates restricting the pressure of water intake may fall out of the nozzle of the filler valve. As a result, too much water is accumulated in the tank, the valve does not work, which means that it needs to be changed.

The replacement of this part is as follows:

  1. Disconnect equipment from the power supply and water supply.
  2. Open the top cover of the machine by unscrewing two screws. On top-loading machines, you need to open the side wall, since the filler valve is located in the lower part of the housing.
  3. Disconnect hoses and electrical wires with terminals from the part.

    Important! Hoses are attached to clamps that are not reused, so buy new ones in advance.

  4. Use a multimeter to check the condition of the valve wires.
  5. Remove the bolts holding the valve or remove the locking latches. Pull out the valve and check its serviceability.
  6. Install a new part and connect communications.
  7. Assemble a car.

Damage to the pressure switch or module

In the event of a malfunction of the water level sensor, the Candy washing machine may also freeze without starting the wash. What to do in this situation?pressure switch in Kandy

  1. After making sure that the cause of the error is not in the filler valve, locate the pressure switch in the front of the machine, on top.
  2. Inspect the sensor pressure tube and check for leaks in its connection. If there is a break in the tube, replace it.
  3. Then, using a tester, check the sensor contacts and the electric wires going from it to the module.
  4. If the above steps did not help to identify the cause of the breakdown, then most likely the sensor itself is defective, which will have to be replaced.
  5. Take the new original part and replace it with a broken one.
  6. Check the operation of the washing machine.

Well, finally, the rarest case is a malfunction of the control board. There are elements on it that are responsible for the filling valve and the pressure switch, these are triacs. They need to be checked first of all. But to find these elements on the board, if you do not know where to look, is not easy. Therefore, we recommend not to risk it, but to entrust the work to the master. As they say, everyone should do his own thing.

Candy washing machine, depending on the model, has a different control module. On one of these modules there are more radio elements, on the other less, this affects the number of functions in the washer. But now is not about that. Below in the photo you see an example of a module from a washing machine of this brand. On it, the elements TC6, TC7 and TC8 are just responsible for the gulf valve, they need to ring and if necessary be replaced.

Kandy Management Board

Carefully inspect the board before work, sometimes you can visually notice burned out elements.

In conclusion, we note again that not in all cases, when an E02 error occurs, it is worth undertaking an independent repair. Sometimes it is better to consult a specialist so as not to waste time, nerves and money. Well, if you are a novice master with an inquiring mind, then go for it, everything is in your hands. About others Kandy washing machine codes read the article on our website.

   

6 reader comments

  1. Gravatar Sergey Sergei:

    Candy washing machine GVS4137TWC1 / 2-07. Error E22. Water enters and drains, but at 2 minutes of operation of the washing machine it gives this error.

  2. Gravatar Lesha Alex:

    Throughout the Internet, information about E02 is being reprinted and nowhere do they write that the reason may be trite in a dropped drain hose. It should be at a height of 65 cm from the floor, if it lies on the floor - the machine simply drives water in a circle (picks up from above, drains from below) - this is physics. At the exit of E02. You just had to raise the hose and it worked.

    • Gravatar Sofya Sophia:

      You are a genius! Thank you very much for your advice! I didn’t notice that the hose fell!

    • Gravatar Drain Drain:

      It was so with me. Connected not correctly. The water immediately drained.

  3. Gravatar Oleg Oleg:

    Candy Holiday 1000. Gets water. Erases. Throws error E02 at the last rinse.

  4. Gravatar Olga Olga:

    Thank you very much! The real problem was the hose. Thanks to the whole family 🙂

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