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The door (hatch) of the washing machine does not open

The lock on the washing machine is locked.When the wash is finished, the washing machine needs up to three minutes to unlock the door. If more than three minutes have passed, and the door still does not want to open, then our machine is faulty.

Sometimes it happens that in the middle of the execution of a separate part of the program, for example, during the spin cycle, the machine suddenly stops and prevents the door from opening. There is no need to try to break open the hatch or open it by force. It only hurts. You will learn about what to do in this situation by reading this article.

Why doesn't the washing machine open?

There can be several reasons for this malfunction.

Water did not drain to the end. If water remains in the tank, the washing machine will not open. This is provided by the security system. Moreover, in some cases, there is so little water that it is not visible through the glass part of the hatch. And it seems like she is not there.

The hatch closing system or its handle may also fail. If the lock is faulty, it is only natural that it prevents the door from opening.

Another possible reason is a broken water level sensor or module.

Washing machine repair

If the reason is that there is water left in the tank, then to solve this problem, you should read the following article: “The washing machine does not drain the water". It will help you if the water level sensor is faulty.

And here we will analyze the malfunctions of the hatch itself.

How to open a locked hatch and replace the handle?

Disassembled washing machine hatchIn order to open a locked hatch, you must remove the upper part of the washing machine. Then tilt it so that all its weight is concentrated on those supports that are located behind. That is, tilt towards the back of the case. In this position, the tank slightly moves away from the front of the machine. And you can climb your hand between it and the inside of the hatch. We need to find the blocking device, find the locking element there and open it, taking it aside. After that, you can open the door in the usual way.

Next, you need to disconnect the hatch itself. To do this, remove it from the hinges. After that, we will analyze it. In order to do this, unscrew all the fixing screws on the inside of the hatch. After that, open the latches and disassemble the door into two halves.

We take the one where the faulty handle is installed and change it to a new one. Then we only need to assemble the hatch and install it in place, having previously checked the serviceability of the new handle. In order to replace the pen does not cause you unnecessary problems, we added a video instruction:

Fix blocking failure

If we conclude that the breakdown is located in the lock device, then it is better not to repair it, but simply replace it. This device is located on the inside of the front wall of the washing machine. It is fixed with screws from the outside. In order to remove it, you must first unlock the hatch. How to do this we have already described above.

How to unlock the washing machineOnce you have opened the hatch, you must remove the cuff clamp. Then unscrew the screws that hold the locking device. Then push the cuff of the hatch to the required distance and through the resulting opening we get the broken locking system. Before you disconnect the wires and change the lock, you need to remember which wires are connected to where. In order to simplify this part, you can simply take a picture of how to connect the lock to your phone or camera. If you did not have the opportunity to take a photo, you can sketch the connection correctly using a pencil or pen. After the locking device is replaced, it is necessary to test it by launching the wash and following the timely opening of the hatch.

Also, in order to clearly demonstrate this procedure, we attach a video to the article. It shows a working way to retrieve a lock in detail. You can just watch and repeat after the master. Have a good repair!


1 reader comment

  1. Gravatar Lyudmila Lyudmila:

    All clear. Thank.

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